What Are Chatbots
Similar to a live chat widget, chatbots are software programs that are designed to communicate with people via a conversational interface. They communicate with visitors to your website in a manner similar to that of digital agents.
They can carry out a variety of activities for your visitor, like guiding them to the appropriate product of interest, guiding them to your sales staff, or taking a booking or reservation. Everyone has slightly different needs, so there is no end to what a chatbot can accomplish for you.
In the end, they may perform the role of a digital agent on your website, interacting with as many visitors as you have there at any given time and working around the clock, seven days a week for 52 weeks out of the year. They never stop.
Please get in touch with us for a Free Consultation so we can explain how a custom chatbot may boost your conversions and assist your staff in handling the clients who matter most.
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